DELIVERY INFORMATION

WE SHIP FROM LIVINGSTON, SCOTLAND

 

If you're in the UK, we aim to have your order shipped out from our warehouse the next working day. If you're in the EU, we use standard DPD service delivery times. Please note, due to the wide range of shipping costs worldwide, we are only selling and shipping to UK and select EU countries at this time.

 

Royal Mail Standard delivery charges apply to orders under £10

Free Royal Mail Standard delivery is offered for orders over £10

Next Day Tracked Delivery with DPD is offered at a charge of £6 per order - this can be selected at checkout.

 

 

Standard DPD charges apply for orders under €100.

Free DPD delivery is offered for orders over €100.

Delivery price for specific countries appears at checkout.

If the order is placed before 12pm GMT, we will ship on the day. Otherwise it will be shipped the following day at the earliest collection time possible.

All UK orders are subject to Royal Mail delivery times and schedules.

All EU orders are subject to DPD delivery times and schedules for individual EU countries.

BANK HOLIDAYS

Although we make an attempt to stay open during UK bank holidays, orders made over any UK bank holiday period might be delayed, and we will not refund any postage costs for the delays incurred. Please make your Christmas orders at least one business week before Christmas day.

CUSTOMER SERVICE

If you require more information regarding your delivery please contact the Customer Services team by telephone on +44 1506 438 438 or email customer.care@highlander-outdoor.com. We are available Monday to Friday 8:30am-5pm GMT, and happy to assist.